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Connect Category

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The Connect service enables your application to be called via HTTPS when an event of interest occurs.

Use the Connect service to “end the polling madness.” With Connect, there is no need for your application to poll Docusign every 15 minutes to learn the latest about your envelopes.

Instead, you register your interest in one or more types of envelope or recipient events. Then, when an interesting event occurs, the Docusign platform will contact your application with the event’s details and data. You can register interest in envelopes sent by particular users in your account, or for envelopes sent by any user.

Connect can empower your organization to manage document actions as they occur, and allows you to track their changes within your own systems. Upon completion, envelope information, including document content, can be stored in your own databases or CMS systems, and these events can be triggered via webhooks delivering messages to your application.

Note: To make API calls to any of the Connect endpoints, you must be an account administrator.

Incoming Connect Calls

To use the Connect service, your application needs to provide an HTTPS URL that can be called from the public Internet. If your application runs on a server behind your organization’s firewall, then you will need to create a “pinhole” in the firewall to allow the incoming Connect calls from Docusign to reach your application. You can also use other techniques such as proxy servers and DMZ networking for receiving the incoming calls.

Connect delivers events over HTTP requests in JSON or XML. See Docusign Connect overview.

If your application is not configured to accept post messages, Docusign will NOT return an additional post error response to your listener application. If you’ve enabled logging on your configuration, it will be logged in Admin under the configuration failure log.

Per-envelope Connect Configuration

Instead of registering a general Connect configuration and listener, an individual envelope can have its own Connect configuration. See the eventNotification property for envelopes.

Historical Publish Endpoint

To submit existing envelopes to an endpoint, use the EnvelopePublish resource.

ConnectConfigurations

Description

Contains information about a Docusign Connect configuration.

Methods supported

ConnectEvents

Description

Connect event logging information. This object contains sections for regular Connect logs and for Connect failures.

Methods supported