ChangePassword | Docusign

This method is used to change the password for an account member. It uses ChangePasswordArg with the following information to change the account member’s password.

Schema

Name	Schema Type	Description
EmailAddress	String	The email address for the account member.
OldPassword	String	The account member’s old password.
NewPassword	String	The new password for the account member.
ForgottenPasswordQuestion	String	The member’s forgotten password question. Note: The number of forgotten password questions and answers required is set in the Password Strength Settings for your account.
ForgottenPasswordAnswer	String	The answer to the member’s forgotten password question.
ForgottenPasswordQuestion2	String	The member’s second forgotten password question.
ForgottenPasswordAnswer2	String	The answer to the member’s second forgotten password question.
ForgottenPasswordQuestion3	String	The member’s third forgotten password question.
ForgottenPasswordAnswer3	String	The answer to the member’s third forgotten password question.
ForgottenPasswordQuestion4	String	The member’s fourth forgotten password question.
ForgottenPasswordAnswer4	String	The answer to the member’s fourth forgotten password question.

Sample Request XML

POST /api/3.0/accountmanagement.asmx HTTP/1.1
Host: docusign.net
Content-Type: text/xml; charset=utf-8
Content-Length: length
SOAPAction: "http://www.docusign.net/API/AccountManagement/ChangePassword"
<?xml version="1.0" encoding="utf-8"?>
<soap:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/">
   <soap: Body>
      <ChangePassword xmlns="http://www.docusign.net/API/AccountManagement">
         <ChangePasswordArg>
            <EmailAddress>string</EmailAddress>
            <OldPassword>string</OldPassword>
            <NewPassword>string</NewPassword>
            <ForgottenPasswordQuestion>string</ForgottenPasswordQuestion>
            <ForgottenPasswordAnswer>string</ForgottenPasswordAnswer>
            <ForgottenPasswordQuestion2>string</ForgottenPasswordQuestion2>
            <ForgottenPasswordAnswer2>string</ForgottenPasswordAnswer2>
            <ForgottenPasswordQuestion3>string</ForgottenPasswordQuestion3>
            <ForgottenPasswordAnswer3>string</ForgottenPasswordAnswer3>
            <ForgottenPasswordQuestion4>string</ForgottenPasswordQuestion4>
            <ForgottenPasswordAnswer4>string</ForgottenPasswordAnswer4>
         </ChangePasswordArg>
      </ChangePassword>
   </soap:Body>
</soap:Envelope>

The response contains either a success or failure. If the call fails an error code is provided.

Sample Response XML

HTTP/1.1 200 OK
Content-Type: text/xml; charset=utf-8
Content-Length: length
<?xml version="1.0" encoding="utf-8"?>
<soap:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/">
   <soap: Body>
      <ChangePasswordResponse xmlns="http://www.docusign.net/API/AccountManagement">
         <ChangePasswordResult>
            <Success>boolean</Success>
            <Error>
               <ErrorCode>Unspecified_Error or Invalid_Account_ID or Account_Requires_User_Name_And_Password_For_Activation or Account_Is_Already_Activated_For_Salesforce or Invalid_Distributor_For_Account or Invalid_User_ID or Invalid_Account or User_Is_Not_An_Account_Manager or Invalid_Login or Invalid_Member_User_Name or Invalid_Member_Email or Member_Email_Not_Allowed or Member_Email_And_User_Name_Awaiting_Activation or Member_Email_And_User_Name_Already_Exists_For_This_Account or Member_Password_Blank or Member_Forgotten_Password_Question_Blank or Member_Forgotten_Password_Answer_Blank or Invalid_Password_Format or Invalid_Member_Data or Member_Email_And_User_Name_Already_Exists or Not_Authorized or Invalid_Distributor_Selected or Invalid_PGP_For_Distributor or Invalid_Credit_Card_Type or CreditCard_Auth_Failed or Invalid_PGP or Invalid_Plan_Retired or Invalid_Successor_Plan or Invalid_Credit_Card or Credit_Card_Expiration or Invalid_AppToken or Distributor_Not_Enabled_For_AppToken or Plan_Group_Not_Enabled_For_Distributor or Invalid_Configuration_Number or Invalid_Salesforce_Credentials or Invalid_Salesforce_External_Instance_ID or Invalid_Docusign_Connect_Configuration_For_Account or Invalid_User or Invalid_Membership or Invalid_Account_Member or Invalid_Edit_User or Invalid_Edit_Membership or Invalid_CanEditSharedAddressBook_Value or Invalid_CanManageTemplates_Value or Invalid_Membership_ID or Invalid_Request or Partner_Authentication_Failed or Hourly_API_Invocation_Limit_Exceeded or Initialize_Client_Account_Error</ErrorCode>
               <Description>string</Description>
            </Error>
         </ChangePasswordResult>
      </ChangePasswordResponse>
   </soap:Body>
</soap:Envelope>