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CLM.CM APICLM.CM API 101

Authentication: Overview

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Developing with the CLM API is only available for CLM customers with a production account. To purchase a plan to gain access to the CLM API, contact Docusign Sales.

There are no unauthenticated endpoints in the Docusign CLM API, authentication must take place and an access token must be obtained to make any call to the Object, Task, and Content APIs. Docusign CLM supports three forms of authentication:

For all forms of authentication a Client Secret and Client Id must be provisioned from Docusign. This is currently done by opening a case with CLM Technical Support. Separate keys must be issued if you are working in the UAT and Production environments, as keys cannot be shared across these environments. When requesting your keys please include the following information:

  • Application Name.
  • Application Contact Email Address.
  • Docusign CLM Environment: Production or UAT.
  • Callback URL: For use if using OAuth 2.0 Web Server Flow. The callback URL must be registered at the time of provisioning your keys and will be associated with the provisioned Client ID.

Please reach out to CLM Technical Support to make changes to an existing registration, highlighting what specifically needs to be changed.

Note that API Keys provisioned for the SOAP API are different than the ones used for the REST API and must be requested separately.