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Notary feature comparison

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The Docusign Notary API, Notary On-Demand, and the eSignature eNotary feature are distinct and offer different functionality.

  • The Docusign Notary API enables you to perform remote online notarization (RON). In a RON session, a notary in your organization is able to notarize an agreement completely over audio-visual technology.
  • Notary On-Demand is an eSignature API feature that routes signers to a third-party online notary service that provides a notary to work with your customers in a recorded notarization session.
  • The eSignature eNotary feature is an in-person electronic notarization offering. With eNotary, a notary can sit side-by-side with a signer and complete the necessary tabs together. Note: eNotary is no longer supported, nor is it available to new customers.

This table lists supported features for each option:

FeatureDocusign NotaryNotary On-DemandeNotary (legacy)
Notarize documents remotely, in an entirely online sessionYesYesNo
Use notaries provided by a third-party service instead of by your own organizationNoYesNo
Manage a pool of notaries in your organization and assign them to specific envelopes programmaticallyYesNoNo
Complete remote notary sessions 24 hours a day, seven days a weekYesYesNo
Support signers in all 50 statesNoYesNo
Integrate with Docusign AdminYesYesNo
Record and archive notary journal dataYesYesNo
Record notary sessions and retrieve recorded sessions for up to 10 yearsYesYesNo
Track jurisdiction information for each notary sessionYesYes. This information is available in the envelope Certificate of Completion.No

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