Go-Live

When you are ready to launch your Web Forms API application in production, you will need to promote your application’s integration key from your developer account to a production Docusign account by passing a Go-Live review, similar to the Go-Live process for the eSignature REST API.

Before you can begin the Go-Live process, you must have a paid production Docusign account with a plan that includes the Web Forms API.

To start a Go-Live review for your application:

1. Open a Docusign Support case to create a request.
2. Select Continue under eSignature.
3. On the My Cases screen, select New Case.
4. Select APIs & Development, then Docusign APIs.
5. Select Add Case Details.
6. On the Add New Case screen, enter “Web Forms API Go-Live**”** in the Case Subject field, then enter your integration’s data and a brief description.
7. Select Submit Case.

After the form is processed (which takes up to three business days), your integration key will be copied into production and will be able to call production API endpoints.

Migrate components to production after Go-Live

Production account settings and data are separate from developer account settings and data. When you promote a Web Forms API integration to production, you must migrate any components that the integration depends on to production. This includes:

• Web form configurations. To migrate a web form configuration, download it from the developer environment and upload it to production. See Transfer a Web Forms Configuration File for details.
• Account users. See User Management and related topics for user creation options.

Make sure that your production account has the same account settings and options enabled that your application used in your developer account.

Next steps

• See Endpoint base path for information about the production base URI.
• See the Docusign Go-Live page for additional details about the process.