Required scopes: user_write
Your CSV import file is made up of a header row with the column headers and a row of user or account data for each user you want to add to an account. Only new users can be imported. Any changes to existing users will be ignored. To make changes to existing users, use
This method requires the following HTTP headers:
To ensure your CSV is properly formatted, use the Sample Bulk Update CSV file as a template. The following table describes the columns.
Note that the columns for bulk adding users and bulk update users are slightly different.
The update CSV file requires an
APIUserName column, and does not have an
|AccountID||yes||The user's 32-character API account ID of the user's account in your organization. This can be found in the in the API and Keys section of the account.|
|AccountName||The name of the user's account in your organization. The account name must match the account ID provided.|
|FirstName||yes||The user's first name.|
|LastName||yes||The user's last name.|
|UserEmail||yes||The user's complete email address.|
|PermissionSet||yes||The user's permission set. The PermissionSet value must match an existing permission set for the account. This value is not case sensitive.|
|UserTitle||The user's job title.|
|CompanyName||The user's company name.|
|Group||The user's assigned groups. The Group values must match existing Group names for the account. Additional Group columns can be added to the file to add users to more than one group. You do not need to add users to the Everyone group, since all new users are automatically added to that group.|
|AddressLine1||The user's address, first line.|
|AddressLine2||The user's address, second line.|
|City||The user's city name.|
|StateRegionProvince||The user's regional location.|
|PostalCode||The user's postal code.|
|Phone||The user's phone number.|
|Language||The user's display language for their DocuSign account. Must be one of:
|LoginPolicy||The user's login policy. Valid values include the following:
|AutoActivate||For domain users, new users can be activated automatically for domain accounts using SSO by setting the value to true. The user is activated automatically once the import is complete. Memberships activated in this way do not receive an activation email.|
Changing a user's email address should be done carefully. The user's email address is used to log into DocuSign and receive documents to sign from others. Once changed, existing documents that were sent or received:
This change of email address will be applied to all the user's account memberships.
You can update up to 2,000 users on an account and include up to 50 accounts per import. The maximum number of updated users per import is 8,000.
The organization ID Guid