> You are reading the Docusign Developer Documentation. For clean Markdown of any page, append .md to the page URL.
>
> Documentation indexes by section:
> - APIs and SDKs: https://docusign.docs.buildwithfern.com/docs/llms.txt
> - Platform 101: https://docusign.docs.buildwithfern.com/platform/llms.txt
> - Extension Apps: https://docusign.docs.buildwithfern.com/extension-apps/llms.txt
> - Docusign CLI: https://docusign.docs.buildwithfern.com/docusign-cli/llms.txt
>
> Authentication (OAuth, JWT Grant, M2M): https://docusign.docs.buildwithfern.com/platform/auth
> Webhooks and Connect: https://docusign.docs.buildwithfern.com/platform/webhooks
>
> OpenAPI specifications: https://docusign.docs.buildwithfern.com/openapi.json
> MCP server: https://docusign.docs.buildwithfern.com/_mcp/server

# How Fluidlabs Built Docusign Extension Apps for Real Customer Needs: Process and Lessons Learned

Learn how Fluidlabs built Docusign extension apps for Middesk and Smartsheet by starting with real customer workflows, validating requirements early, and designing for long-term adoption.

[Learn More](https://www.docusign.com/blog/developers/fluidlabs-docusign-extension-apps-customer-workflows)